916 GOLD BRACELET BUTTERFLY

916 Gold Bracelet Butterfly Gold Type : 916 Gold Premium packaging includes -Nexigold Official Receipt X 1 pcs -Nexigold Premium Paper Bag X 1 pcs -Nexigold Velvet Bracelet Box X 1 pcs Exchange Policy Only within 7 days will be accepted if the product is exchange in its original condition with all provided premium boxes/gift & paper bag.Exchanges are subjected to stock availability Delivery & Shipping Policy Delivery Coverage We currently provide nationwide delivery across Malaysia, including West Malaysia, Sabah, and Sarawak. All orders are fulfilled through our trusted logistics partner, DHL eCommerce, ensuring dependable and trackable service. Order Processing -Orders are processed within 2–3 business days upon successful payment. -Orders placed during weekends or public holidays will be attended to on the next working day. Our goal is to ensure every item meets our quality standards before it leaves our hands. Delivery Timeframe Once dispatched, estimated delivery times are as follows: -West Malaysia: 3–5 business days -East Malaysia (Sabah & Sarawak): 5–10 business days While we strive to meet these timelines, delivery may occasionally be affected by external factors beyond our control. Risk & Responsibility NEXIGOLD trusted courier partner(s) will ensure the safety of all deliveries. In the case of loss during transit, NEXIGOLD will engage with respective courier partner to investigate and any refund or replacement shall only be processed upon confirmation of loss and subject to NEXIGOLD's internal verification process. NEXIGOLD reserves the right to reject any claim where there is evidence of successful delivery or where loss is not attributable to NEXIGOLD or its courier partner(s). Customers are also able to track the shipment at: https://ecommerceportal.dhl.com/track by using the Tracking ID provided by the carrier. Customer Support Should you have any questions or require assistance, our team is here to help. You may reach out to our customer service as below: -Email: nexigoldmy@gmail.com WhatsApp: 0199036589 -We appreciate your trust in us and are dedicated to ensuring that every order reflects the quality, care, and professionalism you deserve.