916 GOLD EARRING EYE DROP

916 Gold Earring Gold Type : 916 Gold Premium packaging includes -Nexigold Official Receipt X 1 pcs -Nexigold Premium Paper Bag X 1 pcs -Nexigold Velvet Earring Box X 1 pcs Exchange Policy Only within 7 days will be accepted if the product is exchange in its original condition with all provided premium boxes/gift & paper bag.Exchanges are subjected to stock availability Delivery & Shipping Policy Delivery Coverage We currently provide nationwide delivery across Malaysia, including West Malaysia, Sabah, and Sarawak. All orders are fulfilled through our trusted logistics partner, DHL eCommerce, ensuring dependable and trackable service. Order Processing -Orders are processed within 2–3 business days upon successful payment. -Orders placed during weekends or public holidays will be attended to on the next working day. Our goal is to ensure every item meets our quality standards before it leaves our hands. Delivery Timeframe Once dispatched, estimated delivery times are as follows: -West Malaysia: 3–5 business days -East Malaysia (Sabah & Sarawak): 5–10 business days While we strive to meet these timelines, delivery may occasionally be affected by external factors beyond our control. All orders are shipped via insured delivery with tracking. Customers are responsible for providing accurate delivery details. Once the parcel is confirmed as delivered by the courier, responsibility passes to the customer. Any loss or damage before confirmed delivery will be handled according to the courier’s and insurance provider’s claim procedures. Customers must notify us promptly and provide the required supporting documents for any claim. Customers are also able to track the shipment at: https://ecommerceportal.dhl.com/track by using the Tracking ID provided by the carrier. Customer Support Should you have any questions or require assistance, our team is here to help. You may reach out to our customer service as below: -Email: cs@nexigold.com WhatsApp: 0199036589 -We appreciate your trust in us and are dedicated to ensuring that every order reflects the quality, care, and professionalism you deserve.